Track Your Order
Track your Spinegear order
The most reliable way to view your latest delivery status is through the secure order-status link sent with your Spinegear order or shipping confirmation.
Already have your order email?
Open your Spinegear order confirmation or shipping confirmation email and select the order-status or tracking link. When tracking information has been added to your shipment, Shopify will display the latest available delivery updates.
How order tracking works
- After your order is confirmed, keep your confirmation email and order number.
- When your order is fulfilled and tracking is available, your shipping update provides access to the order status.
- Use the secure order-status page to view the latest shipment information. Depending on the carrier, you may also be able to follow the parcel on the carrier's website.
Can't find your tracking information?
Please check your inbox and spam or junk folder for your Spinegear order and shipping emails. If your order has only recently been placed, tracking might not yet be available.
If you still need help, contact Spinegear Customer Support at info@spinegear.co.uk and include your order number so we can help locate the relevant order information.
Important: For your privacy, please don't send payment-card details by email.